Smart Loyalty is a blockchain-based customer loyalty management system. It includes a mobile app for users and a management website for businesses, enabling effective and transparent creation and management of loyalty programs.
Users download the Smart Loyalty app to track, accumulate, and redeem reward points. Businesses use the management website to create points (reward points), set earning and redemption rules, and create vouchers for campaigns. Blockchain technology ensures transparency and security for all transactions.
Vendors need to register an account on the Smart Loyalty website and verify their business information. You can then access the administration page to create your points, set point rules, create vouchers, and marketing campaigns. The support team will assist you during the initial setup process.
Vendors can customize many aspects of Smart Loyalty. You can create unique points with names and values that match your brand, set point rules based on business needs, create campaign-specific vouchers, and design user experiences aligned with your brand identity.
Smart Loyalty enhances engagement through personalized rewards based on customer behavior and preferences. The system incorporates gamification elements, multi-tier membership programs, and real-time notifications about points and offers. Businesses can provide exclusive benefits to loyal customers, creating a seamless experience across all touchpoints.
Smart Loyalty has high integration capabilities with both new and existing systems. The platform provides comprehensive APIs and supports integration with popular platforms like Shopify, Magento, and WooCommerce. The technical team will support the integration process and synchronization of customer data between systems.
The cost of using Smart Loyalty depends on business size and usage requirements. We offer several service packages from basic to premium with monthly or annual payment options. Please contact our sales team for a detailed quote tailored to your specific needs.
If you have issues with points, check the in-app help center for troubleshooting guides. You can contact customer support through the chat feature, email, or call the customer service hotline. When reporting an issue, include your account ID, transaction details, and screenshots if possible for faster resolution.
Smart Loyalty uses blockchain technology to ensure maximum security for all transactions. All user data is encrypted and protected by advanced security measures. The system implements multi-factor authentication, complies with international data protection regulations, and undergoes regular security audits by experts.
End users access Smart Loyalty through simple steps. First, download the app from the App Store or Google Play and register an account using email, phone number, or social media accounts. After logging in, users can explore participating brands, earn points by scanning QR codes when shopping in-store or participating in online activities. The app displays current points, transaction history, and available vouchers in the Voucher Wallet. Users can easily redeem points for vouchers and use them by presenting them in-store or entering codes when shopping online.
